A 25%-50% non-refundable deposit
is required to hold any baby.
(the percentage depends on the cost of the bird.)
This amount is NOT returned to you if you change your
mind. (That is what NON-refundable means.) You change your mind, I've lost a sale several times over on that particular bird. The 20% is to compensate me on the loss.
non·re·fund·able /ˌnɑ:nrɪˈfʌndəbəl/ adjective
of a payment : not to be returned
▪ A nonrefundable deposit [=a deposit of money that will not be returned to you] is required when you place an order.
The only exception to this
If the baby dies or is injured while it is in my
care. Then you would have the option of a complete refund or a different baby.